REPORT A MALPRACTICE

Ngao Credit Limited is committed to acting professionally and fairly in all its dealings and relationships, employing the highest standards of openness, transparency and accountability and takes a zero-tolerance approach to any form of bribery or corruption.

Whistleblowing

We are dedicated to upholding the highest ethical standards in all our operations. We encourage anyone who witnesses or suspects unethical behavior or malpractice to use our whistle-blowing channel (here). 👉

Your disclosures are crucial in helping us maintain our values and integrity.

Confidentiality and Protection

All whistle-blowing reports are treated with the utmost confidentiality. The identity of the whistleblower is fully protected, and there will be no retaliation against those who report in good faith.

Your courage in whistleblowing helps us ensure a fair and responsible environment.

To report any malpractice, please use our secure whistle-blowing channel [filling the form on the right or emailing
[email protected]].

Thank you for your commitment to integrity and transparency.

To share details of the incident please complete this form or email [email protected]

Details about the Malpractice *

upload supporting evidence

Name and details of the staff or officer involved in malpractice

Staff Name *

Staff Last Name *

Staff Phone *

Whistleblower's information (optional)

Whistlebower Name

Whistleblower Number

By clicking Submit i acknowledge that the information I have given is true and verifiable. I consent to receive communication from Ngao Credit and its affiliates concerning my complaint.

FAQs

What Can Be Reported?

A criminal offence, including bribery, corruption, fraud, misuse of office or breach of government regulations/laws.
Breach of any legal obligation, statutes and regulatory directives.
Insider abuse; happens when employees with special access and insider knowledge use their privileges to manipulate or bypass security controls for their own benefit, harming the company in the process.
Endangering of health and safety.
Unethical practice in accounting, internal accounting controls, financial reporting and auditing matters.
Conduct contrary to NGAO Credit Limited ethical principles and guidelines;

The cover up of any of the above

What Happens when I File a Report?

Once the report is received, it will be assessed and where necessary, an investigation will be launched. A report on the findings will be presented and the appropriate action will be taken.

Is my confidentiality as a whistleblower guaranteed?

All reports will be treated in confidence and every effort made to protect the identity of the whistleblower. Whilst making all reasonable effort to maintain the confidentiality of the matter as a whole, at a certain stage in the investigation, it may be necessary to make the origin of the complaint known to the person or persons the allegations relate to. This will be discussed with you, the whistleblower.